Accessibility Manager

Organization: The Lighthouse for the Blind, Inc.

Posted: 2020/08/27

This position supports continuous improvement toward accessible equipment, tools, technology, software, and physical environments, at all Lighthouse locations, and for employees and participants in our programs and services.
This position is responsible to implement, track, evaluate, and oversee accommodation requests and accessibility related to vision and hearing, in accordance with Lighthouse policy, industry best practices, and legal accessibility requirements.
Review individual requests for accommodation related to vision or hearing and facilitate necessary accommodation
Review organizational accessibility needs and partner with internal stakeholders (Facilities, Operations, IT, etc.) to research and develop org-wide recommendations regarding accessibility, including involving Rehab Engineers, O&M Dept, ADA Centers and other professionals in the field when appropriate.
Develop and implement written accessibility standards for all LH facilities
Update and implement written Accommodations process at all LH locations
Partner with and support O&M staff regarding accessibility issues related to mobility and safe travel
Supervise, provide support to, and evaluate the work product of the Braille Production Specialist, and any other direct reports
Consult and act as a resource to other management and staff members in setup of accessible sites, departments, and individual jobs
Develop program goals and outcome measures in partnership with Director of Accommodation & Innovation
Develop and monitor Accessibility budget in partnership with Director of Accommodation & Innovation
Coordinate and/or conduct accessibility evaluations for employees
Develop and provide training for supervisors and managers about accessible environments and accommodations procedure
Schedule, plan, and deliver training for Board members and external stakeholders (ex. Microsoft)
Work cooperatively with other departments (ex. IT, Operations, and Facilities)
Develop and maintain cooperative working relationships with community agencies and services
Participate in Management Team meetings and activities
Represent the Lighthouse in a positive and professional manner at all times
Travel to Inland Northwest Lighthouse, Summerville location, and Base Service Centers to implement and ensure access at each location
Perform other duties as assigned.
Minimum Requirements:
Comprehensive knowledge of Windows applications, including MS Office suite and Internet Explorer. Knowledge of alternative browsers (Firefox, Chrome, etc. desired)
Comprehensive knowledge of adaptive software for blind and low vision users, such as Zoomtext, Fusion, Magic and Jaws
Knowledge of an array of adaptive technology hardware including but not limited to: refreshable braille displays, CCTV, talking book readers and services, OCR software, braille/qwerty note takers, electronic wayfinding devices, etc.
Knowledge of mobile operating systems with an emphasis in accessibility features in mobile devices (iOS, Android)
Ability to problem solve quickly and effectively
Demonstrated effectiveness in advocacy for accessibility issues
Ability to take initiative, function autonomously, and be dependable, while working in close coordination with program staff, supervisor, and other Lighthouse staff
Kind, courteous, and professional demeanor at all times
Excellent interpersonal communication skills, including preparing written materials, teaching materials, email, as well as in in-person communication, both one on one and in group settings
Ability to communicate effectively and enthusiastically about the programs and services offered by the Lighthouse
Ability to manage multiple high priority projects with competing deadlines
Demonstrated excellent organizational skills
Bachelor's degree in Rehab Engineering, Human Services, Education, technology, or related field required
3 years supervisory experience preferred
Mature judgment and sensitivity in interpersonal relations and among diverse groups
Five (5) plus years of experience in the ADA/accessibility field
Five (5) years working in Human Services or related field, preferably with people who are blind, DeafBlind, and/or blind with other disabilities
Demonstrated knowledge of a wide range of accommodation resources
Strong technical background, particularly assistive/adaptive technologies and general information technology
Demonstrated effectiveness in advocacy for accessibility issues
Thorough knowledge of general ADA and accessibility issues; especially regarding issues for people who are blind or have low vision, including transportation and workplace issues
Ability to problem solve effectively
Ability to take initiative, function autonomously, and be dependable
Ability to produce high-quality written documents, including correspondence, reports, etc
Ability to manage multiple high priority projects with competing deadlines
Comprehensive knowledge of PC applications, including MS Word, Excel, Outlook, Access, and Internet Explorer. Knowledge of accessible technology in the mobile computing space (Android, iOS, etc. a plus)
Ability to travel to remote locations, conferences, trainings, etc., possibly for several days at a time
WCAG/508 accessibility compliance testing experience strongly preferred

Application Deadline:

Open until filled

Relocation Expenses:

Up to $2500 for reimbursement for relocation expenses. Maintain all receipts.

Equal Opportunity Employer, Male / Female / Persons with Disabilities / VEVRAA

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document forms upon hire.